Terms of Service

Introduction

These Terms of Service govern your use of the Cloud Vertex website and services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you should not use our services.

These terms apply to all visitors, users, and others who access or use our cloud solutions and related services. Please read them carefully before using our platform.

Service Usage Terms

Acceptable Use Policy

When using our services, you agree to:

Use the services only for lawful purposes and in accordance with these terms
Comply with all applicable local, national, and international laws and regulations
Not use the services in any way that could damage, disable, or impair our infrastructure
Not attempt to gain unauthorized access to any portion of the services or related systems
Not use the services to transmit malicious code, viruses, or other harmful materials
Not interfere with or disrupt the integrity or performance of the services
Maintain the confidentiality of any account credentials provided to you

Permitted Uses

Our services are designed for enterprise cloud infrastructure needs, including:

Cloud architecture design and consultation for business applications
Migration of existing infrastructure to cloud platforms
Development and deployment of serverless applications
Technical consultation and support for cloud implementations
Infrastructure optimization and cost management

Prohibited Activities

You may not use our services to:

Engage in any fraudulent, deceptive, or illegal activities
Distribute spam, unsolicited communications, or malicious content
Infringe upon intellectual property rights of others
Violate privacy rights or collect personal information without consent
Resell or redistribute our services without explicit authorization
Reverse engineer or attempt to extract source code from our proprietary systems

Account Terms

Account Creation and Management

When creating an account with Cloud Vertex, you are responsible for:

Providing accurate, current, and complete information during registration
Maintaining the security of your account credentials and passwords
Promptly updating your account information if it changes
Notifying us immediately of any unauthorized use of your account
Being responsible for all activities that occur under your account

Account Security

You are solely responsible for maintaining appropriate security measures for your account. We recommend using strong passwords, enabling multi-factor authentication where available, and limiting account access to authorized personnel only.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

You violate these Terms of Service or our Acceptable Use Policy
You fail to pay applicable fees for services rendered
Your account activities pose security risks to our infrastructure or other users
We are required to do so by law or regulatory requirement
You request account closure or service termination

Service Availability

Uptime and Maintenance

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. Factors that may affect availability include:

Scheduled maintenance windows for system updates and improvements
Emergency maintenance to address security vulnerabilities or critical issues
Events beyond our reasonable control, including natural disasters or network failures
Third-party infrastructure dependencies and their respective maintenance schedules

Service Modifications

We reserve the right to modify, update, or discontinue any aspect of our services at any time. We will make reasonable efforts to notify you of significant changes that may affect your use of the services.

Geographic Restrictions

Our services may not be available in all geographic regions due to legal, regulatory, or technical constraints. We make no representation that our services are appropriate or available for use in any particular jurisdiction.

Intellectual Property

Our Intellectual Property

The Cloud Vertex website, services, and all related content, features, and functionality are owned by Cloud Vertex and are protected by international copyright, trademark, and other intellectual property laws. This includes but is not limited to:

Website design, layout, and visual elements
Proprietary software, tools, and technical documentation
Logos, trademarks, and service marks
Written content, graphics, and multimedia materials
Technical methodologies and architectural frameworks

License Grant

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose. This license does not include any right to:

Modify, copy, or create derivative works from our services
Distribute, sell, or sublicense our services to third parties
Reverse engineer or decompile any software components
Remove or alter any proprietary notices or labels

User Content Rights

You retain all ownership rights to content, data, and materials you submit to our services. By submitting content, you grant us a limited license to use, store, and process that content solely for the purpose of providing our services to you.

Payment Terms

If you purchase services from Cloud Vertex, you agree to pay all applicable fees as outlined in your service agreement. Payment terms include:

Fees are quoted in Japanese Yen unless otherwise specified
Payment is due within the timeframe specified in your invoice or service agreement
Late payments may incur interest charges or result in service suspension
All fees are non-refundable except as expressly stated in your service agreement
We reserve the right to modify our pricing with reasonable notice

Warranties and Disclaimers

Our services are provided on an "as is" and "as available" basis. While we strive to provide high-quality services, we make no warranties or representations about:

The accuracy, reliability, or completeness of any content or information
The suitability of our services for your specific requirements
Uninterrupted or error-free operation of our services
The security of data transmission or storage
Results or outcomes achieved through use of our services

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by applicable law, Cloud Vertex shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:

Loss of profits, revenue, or business opportunities
Loss of data or information
Business interruption or system downtime
Cost of substitute services or technology
Damage to reputation or goodwill

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us for services in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Cloud Vertex, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these terms, or your infringement of any rights of third parties.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Japan, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through:

Good faith negotiations between the parties
Mediation if negotiations are unsuccessful
Binding arbitration in Tokyo, Japan, if mediation fails
Litigation in the courts of Tokyo, Japan, as a last resort

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

Severability

If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.